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Tutor Training Cancellation Policy

  • The fee for Tutor Training must be paid prior to attendance on the day.

Terms of Tutor Training Cancellation

Sports Leaders UK makes arrangements to provide Tutor Training once a booking is confirmed. As a result, a booking for Tutor Training may only be cancelled if the following is adhered by:

  • The customer sends written notification of cancellation. This needs to be received by Sports Leaders UK no later than 10 working days prior to the Tutor Training day.
  • Cancellation may be by email to ttcancellations@sportsleaders.org, or by post to Sports Leaders UK, 24 Linford Forum, Rockingham Drive, Linford Wood, Milton Keynes, MK14 6LY. For any cancellations by post, a certificate of posting must be sent to Sports Leaders UK to confirm any cancellations. Sports Leaders UK are not responsible for postal or other delays.
  • The customer will receive a confirmation of the cancellation within 48 hours. If this cancellation confirmation is not received within 48 hours, please contact us on 01908 689180. Failure to do this may result in your refund not being processed.
  • Refunds are given in the form of credit to the Centre’s Sports Leaders UK account which can be used against future orders.
  • Alternatively, a customer may reschedule a booking for a different date. Sports Leaders UK will allow this to be done once only. The date transferred to must be within 6 months of the original date and will incur a £25.00 administration fee.

Sports Leaders UK will not be able to cancel a Tutor Training booking:

  • If the event being booked is 10 days or less from the date of confirmation, then there is no cooling off period and no refund can be given.
  • If there was a failure to attend the booked Tutor Training. Failure to attend will result in the loss of the course fee.

Sports Leaders UK may need occasionally to cancel training courses generally for reasons outside its control, including poor weather conditions. If cancellation is necessary, please note:

  • Sports Leaders UK will contact customers as soon as possible. Please supply an email address or telephone contact number where possible.
  • Sports Leaders UK will offer customers alternative dates for any cancelled training courses; if preferred Sports Leaders UK will provide a full refund.
  • Sports Leaders UK are not responsible for travel arrangements and travel expenses incurred by customers as a result of cancellation.

Date printed: 17/11/2019

All information on this website is the property of Sports Leaders UK © 2016. All rights reserved.

Sports Leaders UK is the operating name of The British Sports Trust, a registered Charity 1095326. The British Sports Trust - Registered in England - Company Number 04597192. Registered Office - The British Sports Trust, 24 Linford Forum, Rockingham Drive, Linford Wood, Milton Keynes MK14 6LY.
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